Last updated: October 6, 2026
These terms apply to text messages sent by LaunchLine (“LaunchLine,” “we,” “us”) to people who ask us to contact them by text.
Program description
LaunchLine’s customer care text messaging program sends service messages related to your inquiry or account, such as replies to your questions, demo and appointment confirmations and reminders, and follow-ups on your requests. Messages come from LaunchLine and are sent only to people who have given consent. We do not send marketing or promotional messages under this program.
How you opt in
You opt in by giving us your mobile number and agreeing to receive texts from LaunchLine, for example by checking the consent box on a LaunchLine web form or chat widget, by texting us first, or by asking us during a call to follow up by text. Consent is not a condition of any purchase.
Message frequency
Message frequency varies based on your requests and interactions with us.
Cost
Message and data rates may apply. Check with your mobile carrier about your plan. LaunchLine does not charge for texts.
Opt out and help
Reply STOP at any time to stop receiving texts. You will get one confirmation message and no more after that. Reply HELP for help, or email hello@launchlinevela.com.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy. See our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties.
Contact
Questions about these terms: hello@launchlinevela.com. See also our Terms of Use.